About Us
Browns of Richmond: 80 years of Automotive Family History.
About Us
Browns of Richmond: 80 years of Automotive Family History.
For over 80 years, the Browns of Richmond have been synonymous with automotive excellence, spanning four generations of our family. Our journey began when Malcolm Brown, a Yorkshire native, arrived in Richmond in 1948 as a member of the Green Howards. Stationed in what is now known as the Garden Village Richmond, Malcolm's curious nature led him to become deeply involved in vehicle use and maintenance, particularly with the army trucks of the Green Howards.
Post his military service, Malcolm transitioned to Richpack, located on Gallowfields Trading Estate, the very site where Browns of Richmond stands today. Richpack's utilisation of ex-army trucks for egg collection from farms across Richmondshire and the Great Ayton area further honed Malcolm's automotive expertise. His subsequent employment with the British Oxygen Company's transport department, ferrying oxygen to Spadeadam and Workington, underscored his lifelong dedication to the automotive realm.
Following in his father's footsteps, Paul Brown, hailing from Holly Hill, Richmond, apprenticed at BOC in motor vehicle mechanics. His career intertwined with vehicle maintenance, alongside worldwide ventures in the oil and gas industry and domestic plumbing across the Dales during semi-retirement.
Fraser Brown, Paul's son and the third generation, embarked on his automotive journey at 19, initially with main dealers before venturing globally with renowned manufacturers like Volkswagen and Audi. Despite his international experiences, Fraser's heart remained in Richmondshire, where he raised his family and immersed himself in the community, serving as a governor at a local school amongst many other things.
Meanwhile, James, Fraser's brother, found his passion in racing old Escorts with his friend Martin in the Richmond Motor Club.
In 2013, Fraser founded an award-winning Automotive software and Consultancy business in Richmondshire, operating worldwide and collaborating with local automotive experts like Steve Baker. Fraser’s son Matthew now helps out in the business on Saturdays.
Fraser’s wife Lizzie Brown, born at ‘Westfields‘, Bellerby (daughter of Richard Mason), runs an English tutoring business in Richmond www.englishtutorrichmondshire. co.uk
Award winning Co-founder and Director Tim Roelich has worked with Fraser in Automotive dealerships for the last 20 years and brings a huge wealth of knowledge. Tim runs the overall dealership and is hands on in the sales department of the business day to day. Tim has run vehicle sales departments for large PLCs and family run businesses alike. He has the combined knowledge of running large businesses alongside that of looking after customers as if they were family. Tim was selected out of 144 dealers to win the coveted Vertu ‘Sales Manager of the Year’ award in 2020. Although many metrics make up the award a key part of the award is customer satisfaction. His detailed knowledge of vehicles, buying, helping customers and managing teams made him the ideal person to run the dealership day to day. His integrity is second to none!
Today, Browns of Richmond, situated at Gallowfields Trading Estate, offers a curated selection of vehicles for sale, servicing, and repairs, catering to diverse automotive needs including petrol, diesel, hybrid, plug-in hybrid, and electric vehicles. Rooted in the community, our garage, co-founded and directed by Tim Roelich, prioritizes integrity, drawing from decades of automotive dealership experience.
Beyond business, our group of companies proudly support local endeavours, sponsoring Richmondshire Cricket Club, Richmond Town Football Club, and numerous charitable initiatives. We extend an open invitation to all locals, inviting them to drop by for a coffee and a chat, explore our car stock, and seek assistance with any automotive queries; we’re happy to change a bulb, fill your washer fluid up or listen to that ‘funny noise’! Unlike main dealerships, our technicians go the extra mile, coming out to speak to customers and help them with whatever their query is.
We want our customers to feel like one of the family! We always remember “Our customers may forget what we did, they may forget what we said – but they never forget how we made them feel!”
Browns of Richmond…Car Sales, Service, MOT, Tyres, Batteries, Exhausts, Bulbs, Repairs.