Reviews

Excellent, Unique Experience. A fantastic experience with Tim, Ian and co at Browns. A really friendly group of people, very knowledgeable and enthusiastic. This was a unique car buying experience - one that felt very tailored to me - and one that I would highly recommend for anyone looking to buy.

Great buying experience. Friendly, Professional & very experienced staff helped me to buy my car. It was a great experience, i would highly recommend.

I traveled 75 miles and would do it again. Pleasure to do business with Tim the owner and Ian sales, both were excellent and very helpful with the whole process

Ian was really kind and helpful, thank you. The toy table for our children to play at while we discussed the car was particularly appreciated.

Excellent service, and car as advertised, highly recommended

Faultless. Very welcoming and comfortable experience. All the staff were fantastic in their customer service before, during and after buying the car.

Great experience. From our first enquiry about purchasing the vehicle to driving away with our new car we found Browns of Richmond to be very friendly. Tim was exceptionally knowledgeable and nothing was to much trouble. A very enjoyable experience. Will definitely use them again.

Amazing service from everyone involved in my car sale, especially Ian and Tim. Went above and beyond for me and my family to ensure the car was presented to the highest standard.

Had the pleasure of purchasing a vehicle from Browns this week. Absolutely delighted with the purchase so far. Service was outstanding. Ian, a massive thank you to you for help and time with me. I will highly recommend to my friends and acquaintances. Good luck in the future Browns, you deserve all the success.

Really pleased with our purchase of a car from here. Throughout the process Ian was a pleasure to deal with, highly professional and organised. He even called us a few days after we bought the car just to make sure everything was ok.

Fantastic service! Super friendly & helpful. Booked us in straight away at late notice on multiple occasions. Carl is incredibly knowledgeable & meticulous in his work & investigated the issue with our truck in depth & fixed it the same day! So glad we have found Browns of Richmond!

Great first experience at Brown's. Carl got me booked in at short notice and was knowledgeable and helpful. Waiting area is comfortable and staff are friendly.

Absolute pleasure to buy a car from here. All the staff have been genuine and make you feel you are their priority.I would 100% recommend Browns of Richmond and I wouldn't hesitate buying a car from here again in the future

Very pleased to find an independent dealership that understands EV's and that segment of the car market. I was helped to buy, not be sold to. The handover process worked without a hitch. No hesitation in recommending their service, 5 stars.

Browns was recommended to me and I now know why! Service was fantastic from start to finish. I rang to book my car in for MOT and service. Carl rang me to give me a quote, offered me a courtesy car if needed and kept me updated by text each step of the way.
He dropped me back home and collected me when my car was ready to pick up. Nothing was too much trouble. A professional, friendly business. Would highly recommend! Many thanks again Carl.

Just had my MOT done by Browns. Booked in at short notice. Waited for the job to be done. Ready in just over an hour. Washed and vaccumed and all done for less than £40. First class service.

5 Stars

Very friendly and professional service. Fully listened to my requirements, as well as my budget, and recommended the most suitable car. I would highly recommend Browns of Richmond to friends and family.

Tim has helped us buy several petrol/diesel cars in the past. Most recently he helped me with the purchase of my very first electric car, I was unsure if it would be right for me but he was extremely knowledgeable and gave me some great advice. Nothing is too much trouble for him. I’ve never looked back and will certainly be back for our next EV! Many thanks.

I my car tyres replaced this morning. whilst they were still finishing the waiting area the team were very helpful. I was surprised how quickly the tyres were fitted and i was back on the road. just nice folk!

Brilliant service received by the team at Browns.

Friendly, honest bunch of people, unlike most car dealers they actually listen and fulfil their promises. I was called when I was told I’d get a call, all of my questions were answered quickly and effectively. This is definitely my new go to garage for all my motoring needs

Very friendly and professional service. Fully listened to my requirements, as well as my budget, and recommended the most suitable car. I would highly recommend Browns of Richmond to friends and family.

Great price and great guys to deal with a thumbs up. I have recently sold my car to Browns of Richmond. They offered me a far better deal than what I had been offered.They handled the deal extremely professionally and the whole process was seamless.Great guys to deal with and I would highly recommend them, far more personable than the usual larger dealerships or online car buyers.

Tim was fantastic. His knowledge is impeccable and I would definitely recommend him to anyone. Thanks again!

Tim has helped me buy a number of cars from Mazda’s to BMW and given me great advice on EVs such as Tesla. He has a breadth of knowledge and experience on used and new cars to have always help me find the right cars for my needs whether it is performance, comfort or practicality!!